🛡️ bj995 — Safe Betting Commitment

Responsible Gaming —
Keep the fun within limits

At bj995 we believe entertainment is at its best when it stays in control. Our tools and support are always ready to keep you safe.

Safe Play

Our Commitment

bj995 is committed to providing a trustworthy and safe online betting environment for players in Bangladesh. We know that online gaming and betting, enjoyed in the right measure, can be a fun experience. But when it starts to affect other areas of life, support becomes necessary.

The core principles of responsible gaming are: play for entertainment, not to escape stress; within your budget, never with borrowed money; within set time limits, and never when tired or under mental pressure. The responsible gaming protection tools at bj995 help you maintain these boundaries.

Only players aged 21 or above may create an account and place bets on our platform. This is not an optional guideline — it is our strict policy, and any violation will result in the account being closed immediately.

Key Responsible Gaming Tools

Deposit Limits

Set your own limit on how much you can deposit per day, per week or per month. Once a limit is set it takes effect immediately. Increasing a limit requires a 24-hour cooling-off period before it applies — so no decision is made in the heat of the moment.

Time-Out Break

Taking a break now and then is important. Use the time-out feature to temporarily pause your account for anywhere between 24 hours and 30 days. During this time you will not be able to log in or place bets. Your account will be reactivated automatically once the break ends.

Self-Exclusion

If you feel gaming is getting out of control, choose self-exclusion. You can exclude yourself for a period of 6 months up to 5 years. Account recovery is not possible during this period. This is our most effective protection tool.

Loss Limit

Set a cap in advance on the maximum amount you are willing to lose within a given period. Once that limit is reached your betting will stop automatically and the session will end. This protects you from the temptation to chase losses.

Session Time Alerts

Playing for long stretches reduces focus and weakens decision-making. With session time alerts turned on, you will receive a reminder after a set amount of time. You can also set a hard time limit for each session.

Betting History Review

You can view your complete betting history at any time — when you played, how much you wagered, which games you chose and what the results were. This transparency helps you understand your own patterns and make any changes you need.

Warning Signs of Problem Gambling

If any of the following applies to your life, it is time to seek help. This is not a sign of weakness — it is a sign of self-awareness.

  • You keep betting to chase losses and increase your stake each time.
  • You are spending more time on gaming at the expense of family, friends or work.
  • You are borrowing money or spending your savings to cover betting costs.
  • You have tried to stop playing but cannot — or feel restless when you do stop.
  • You are turning to gaming to escape stress, frustration or loneliness.
  • You are hiding your betting habits from family or lying about them.
  • Even after a win you keep betting instead of stopping.

Set Protection on Your Account

Account Settings

Log in and go to the "Account" section. You will find all responsible gaming tools together in one place.

Active Notifications

Keep notifications turned on so you receive an instant alert when you reach your deposit or spending limit.

Self-Assessment Test

Complete our self-assessment questionnaire regularly. It helps you analyse your betting habits.

Direct Support

Reach our Bengali-speaking support team via 24/7 live chat — in complete confidence.

21+

For Players Aged 21 and Above Only

To register and bet at bj995 you must be 21 years of age or older. We may ask for the necessary documents to verify your age. Allowing a minor to use an account is strictly prohibited.

If there are any underage members in your household, use parental control software on your device and keep your betting account details secure. Responsible gaming means protecting not only yourself but your family as well.

Ask Yourself

The first step in responsible gaming is honestly assessing your own habits. Consider each of the following:

Do I play for entertainment, or in the hope of getting money back?
Do I have a set betting budget and am I sticking to it?
When I lose, do I get angry or frustrated and want to bet again?
Are my family or friends concerned about my gaming habits?
Can I easily stop when asked to stop playing?
Are my betting expenses within what I can afford?

Need Help? We Are Here

bj995 Support Team

If you feel that gaming is having a negative impact on your life, or someone close to you is struggling — do not wait, contact us today. Our support team will help you with complete confidentiality.

Live Chat
24/7 support in Bengali — click the chat button at the bottom right of the site
Completely Confidential
Sharing your problem takes courage and good sense — there is nothing to be ashamed of

Frequently Asked Questions — Responsible Gaming

Log in to your account and go to the "Account Settings" or "Responsible Gaming" section. There you will find options to set a daily, weekly or monthly deposit limit. Lowering a limit takes effect immediately, but increasing a limit requires a 24-hour waiting period.

You choose the length of your self-exclusion period — from 6 months up to 5 years. Your account cannot be restored before the chosen period ends. Once the period is over you may apply to return, though additional verification may be required.

A time-out is a temporary break — from 24 hours up to 30 days. Your account is reactivated automatically when the period ends. Self-exclusion, on the other hand, is a longer-term and more serious step: your account cannot be used in any way until the chosen period has fully expired.

Use a strong password on your device and never share your bj995 account login details with other members of your household. Always log out after each session. Install parental control software on shared family devices. bj995 enforces a strict 21+ age policy.

Contact us via bj995's 24/7 live chat or by email at [email protected]. Our support team will understand the nature of your situation, help activate the right tools, and recommend professional organisations if needed.

No. Money lost in betting and casino games is not refundable. The urge to "chase losses" is one of the biggest warning signs of problem gambling. Always remember — never bet with money you cannot afford to lose. Play for entertainment, not as a source of income.

Enjoy Safely — with bj995

Activate responsible gaming tools, play your favourite games, and reach out to our support team with any questions.

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