bj995 Privacy Policy

1 Introduction and Purpose of This Policy

bj995 is a trusted and secure online betting and casino platform operated for players in Bangladesh. We are fully committed to protecting the privacy of our users. This Privacy Policy ("Policy") clearly describes how we collect your personal information, the purposes for which we use it, with whom we share it, and how we keep it protected when you use the bj995 website (https://bj995.cam).

By registering on our platform or using our services, you agree to the terms of this Privacy Policy. If you disagree with any part of this policy, please refrain from using our services and notify us through our contact channels.

2 What Types of Information We Collect

bj995 collects various types of information to operate its services properly. The categories of information collected are listed below:

2.1 Personal Identification Information

• Full name and date of birth (for age verification)
• Email address and mobile number
• National Identity Card (NID) or passport number (when identity verification is required)
• Current residential address

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay account number
• Transaction history — records of deposits and withdrawals
• Payment method details

2.3 User Activity Information

• Date and time of login and logout
• Preferred games and betting history
• Website browsing patterns (navigation patterns)
• Session duration and device information

2.4 Technical Information

• IP address and geographic location (at country level)
• Browser and operating system type
• Cookie and session identifier data
• Referral source (which page was used to access the website)

3 How Information Is Collected

We collect information in the following ways:

3.1 Information Provided Directly

When you register on bj995, update your account, complete a deposit or withdrawal, or contact our customer service team, you directly provide us with certain information. This information is voluntarily given.

3.2 Automatically Collected Information

When you visit our website, certain technical information is collected automatically. This includes data obtained through cookies, log files, and web beacons.

3.3 Information Received from Third Parties

Payment processors (bKash, Nagad, Rocket, Upay) and identity verification services may sometimes share specific information with us, which is used to ensure your account security and verify the authenticity of transactions.

4 Purposes for Using Information

bj995 uses collected information only for specific, lawful, and defined purposes. The main reasons we use your information are listed below:

• Account Management and Verification: Completing the registration process, confirming age and identity, and maintaining account security.
• Service Delivery: Properly completing gaming, betting, and financial transactions.
• Customer Support: Providing 24/7 live chat assistance and resolving your issues promptly.
• Security and Fraud Prevention: Detecting suspicious activity, blocking unauthorized access, and protecting the integrity of the platform.
• Regulatory Compliance: Meeting applicable legal obligations and ensuring responsible gaming.
• Service Improvement: Analyzing user experience to improve the quality of the platform.
• Communication: Keeping you informed about important security updates, transaction confirmations, and changes to policies.

5 Information Sharing and Disclosure

bj995 does not sell or disclose your personal information to any third party without cause. However, information may be shared in the following limited circumstances:

5.1 Service Providers

We work with trusted third-party service providers who handle payment processing, technical support, and cybersecurity services on our behalf. These providers receive only the information necessary for their specific tasks and operate under strict confidentiality agreements.

5.2 Legal Obligations

We may be required to provide necessary information to authorities pursuant to court orders, government directives, or legitimate investigations.

5.3 Business Changes

In the event of a company merger, acquisition, or asset sale, user information may be transferred. We will notify you appropriately before any such change.

6 Data Security Measures

bj995 has implemented industry-standard technical and administrative measures to ensure the security of your information:

• SSL Encryption: All information sent to and received from our website is encrypted using SSL (Secure Socket Layer) technology.
• Secure Databases: All information is stored on encrypted and secured servers.
• Access Controls: Only authorized personnel have limited access to the information they need.
• Regular Security Audits: Our systems are kept up to date through regular security audits and vulnerability testing.
• Two-Factor Authentication: Two-factor verification is available for additional account security.
• Staff Training: Our team undergoes regular training on privacy practices.

Please note that no method of transmitting information over the internet is 100% secure. We provide the highest level of protection, but no one can guarantee complete security. It is your responsibility to keep your account password confidential and to use a secure network.

7 Cookie Policy

The bj995 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help us improve our services.

7.1 Types of Cookies

• Essential Cookies: These cookies are necessary for maintaining login sessions and keeping security features active.
• Functional Cookies: These store your preferences, language settings, and personalized experience.
• Analytical Cookies: These help improve the platform by analyzing user behavior.

7.2 Cookie Controls

You can block or delete cookies by changing your browser settings. However, this may limit some functionality of the website.

8 Data Retention Period

bj995 does not retain your information beyond what is necessary. The general data retention policy is outlined below:

• Active accounts: Information is retained for the entire duration of the service relationship.
• Closed accounts: Information is kept for a specified period in accordance with legal and regulatory obligations.
• Financial transaction records: Retained for a defined period in compliance with applicable law.
• After the retention period, information is securely deleted or anonymized.

9 Your Rights

As a bj995 user, you have the following rights regarding your own information:

• Right of Access: You may request to view the information we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you may request that your information be deleted.
• Right to Restrict Processing: For specific reasons, you may request that the processing of your information be limited.
• Right to Data Portability: You may request your information in a structured, machine-readable format.
• Right to Object: You may object to the processing of your information for specific purposes.

To exercise any of the above rights, please contact us via live chat or email. We will process your request as promptly as possible.

10 Privacy of Minors

bj995 provides services only to individuals aged 21 or older. We do not knowingly collect, store, or process the personal information of any minor.

If we suspect that a minor is using our platform, we will immediately close that account and delete all associated information.

11 Policy Changes and Updates

bj995 reserves the right to review and update this Privacy Policy from time to time. If any significant changes are made, we will notify you in the following ways:

• A notice will be published on the website
• A message will be sent to your registered email address
• The "Last Updated" date on this page will be changed

Continued use of the platform after any changes will be considered your acceptance of the updated policy. We therefore recommend that you review this policy regularly.

12 International Data Transfers

Our servers may be located in various countries. As a result, your information may be transferred to and processed outside your country. In such cases, we ensure that applicable laws governing international data transfers are followed and that the protection of your information is maintained.